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Our
Customer
Charters
Installation
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Act Fast Locksmiths wish
nothing more than to provide products and services with skill and
integrity. We are anxious to give you the benefit of our experience
in all aspects of security products and their applications.
The following covers the four main areas of locksmithing services
and are intended to clearly state our obligation to identify and
interpret the requirements of the customer and to provide a fair
and honest service to meet those requirements.
They also highlight specific exceptions to our Charter that can
occur due to the technical nature of some aspects of locksmithing
and it is considered by Act Fast to be fair that you are made aware
of these exceptions.
It is essential that the customer understands that the service or
product does meet with their requirements and that they are aware
of the costs or charges, either in writing or verbally and that
they are also aware (if applicable) of the likelihood of any additional
costs.
Certain lock and key systems are protected by law and replacement
or extra keys will not be duplicated without the correct authorisation
procedure. The company is obliged to operate these procedures to
comply with law and in the best public interests
Installation
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